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Automated Phone Systems

Can I Have Your Account Number Please… Again?

June 16, 2010 By Bill Hibbler Leave a Comment

Customer Service Rep

So I call my bank or, say a credit card company's customer service line. When the automated system picks up, I'm prompted to enter or in some cases speak my account number. A few seconds to a few minutes later, a live person greets me and the first thing they ask for is my … [Read more...] about Can I Have Your Account Number Please… Again?

Filed Under: Customer Service Tagged With: Automated Phone Systems, Customer Service

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