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What the Geico Gecko Can Teach You About Social Media

June 15, 2010 By Bill Hibbler Leave a Comment

In my previous post on my recent Geico customer service experience, there were some very interesting responses on Twitter & Facebook. (Note to self: Remind readers to leave comments here on the blog so everyone can join the conversation). What I didn't expect was a response on … [Read more...] about What the Geico Gecko Can Teach You About Social Media

Filed Under: Customer Service Tagged With: Customer Service

Geico Customer Service – So Easy a Caveman Could Do It

June 13, 2010 By Bill Hibbler 8 Comments

BMW Z4 Gets an Ouch!

I had an accident this afternoon while I was in Houston having lunch with a friend. Fortunately, no one was hurt except the driver's door of my BMW Z4.Geico to the rescueAbout an hour after the accident, I placed a call to Geico's toll-free customer service line. I … [Read more...] about Geico Customer Service – So Easy a Caveman Could Do It

Filed Under: Customer Service

Returning to the Scene

June 3, 2010 By Bill Hibbler Leave a Comment

As I was finishing up outlining this blog post, I realized that I'm sitting in the same Starbucks in Houston, TX where I launched my first online business just over 10 years ago. A return to the scene which seems fitting for the launch of a new blog. Man on the Move It's been a … [Read more...] about Returning to the Scene

Filed Under: General Tagged With: Bill Hibbler, Ecommerce Confidential., Mastermind Groups, Networking, Social Media

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BIll Hibbler

Hi there, I'm Bill Hibbler. Marketing and Media Consultant, Best Selling Author, Speaker & Recovering Music Biz Exec. CEO at Gigtime Media and Gigtime Dental Marketing.

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