In my previous post on my recent Geico customer service experience, there were some very interesting responses on Twitter & Facebook. (Note to self: Remind readers to leave comments here on the blog so everyone can join the conversation). What I didn't expect was a response on … [Read more...] about What the Geico Gecko Can Teach You About Social Media
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Geico Customer Service – So Easy a Caveman Could Do It
I had an accident this afternoon while I was in Houston having lunch with a friend. Fortunately, no one was hurt except the driver's door of my BMW Z4.Geico to the rescueAbout an hour after the accident, I placed a call to Geico's toll-free customer service line. I … [Read more...] about Geico Customer Service – So Easy a Caveman Could Do It
Returning to the Scene
As I was finishing up outlining this blog post, I realized that I'm sitting in the same Starbucks in Houston, TX where I launched my first online business just over 10 years ago. A return to the scene which seems fitting for the launch of a new blog. Man on the Move It's been a … [Read more...] about Returning to the Scene
